Talk to the Hyre team
Questions about a rate, a booking or a shipment already on its way? Call us, message us on WhatsApp, or send the form below — we answer every message.
Opening hours
Sunday-Saturday : 9:00AM - 7:00PM
Nepal Standard Time (GMT+5:45)
Send us a message
Contacting Hyre, answered
Common questions about reaching our team and what to include in your message.
You can reach Hyre by filling in the form on this page, calling or messaging us on WhatsApp at +977 9705042033, or emailing info@hyre.com.np. You can also log in to the Hyre Application and raise a support ticket there, which lets you track the conversation against your booking. Our team replies during business hours, Sunday to Saturday, 9:00 AM to 7:00 PM Nepal time.
Our office is at Dathu Tole, KMC Ward No. 16, Khusibu, Kathmandu, Nepal. You are welcome to walk in during opening hours if you would rather drop off a parcel or discuss a shipment in person.
Messages sent through this page are answered within one business day, and usually much sooner. If your shipment is time-sensitive, calling or messaging us on WhatsApp is the fastest way to reach us.
Include your waybill number in your message. It is the reference sent to you by SMS and email when your booking was confirmed, and it lets our team pull up your shipment straight away instead of asking follow-up questions.
Yes. Tell us the destination country, the approximate weight and what you are sending, and we will come back with rate options from our courier partners. You can also compare rates yourself and book online at any time.
We arrange pickups across the Kathmandu Valley and can coordinate collection from other cities in Nepal. Message us with your location and we will confirm what is possible for your area.